The second-hand marketplace Members Voice Displeasure Regarding Size Updates

Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.

The second-hand shopping app has revised its measurement guidelines for female and kids' apparel failing to inform all users about the change.

Social Media Reaction

Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification versus the original listing because of the remapping.

The platform stated the new system was more in line with comparable marketplaces.

The platform has recommended to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.

Size Classification Modifications

Earlier, the measurements included one number and one letter, such as S/8 or M/10.

The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.

Member Experiences

A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.

Manual Updates

A different user, located in England, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".

"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.

Service Background

The service features exceeding 100 million users, with 18 million British users.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.

Alvin Walls
Alvin Walls

A digital strategist and web developer with over 8 years of experience, specializing in SEO and user experience design.